Front Of House Receptionist.Cosmetics

Job Ref: MT308
Location: London
Salary: £24,000.00 - £25,000.00 per annum

Front Of House Reception.  London Cosmetic Clinic.

£25000 + discounted treatments!

GOOD AT MEET AND GREET?

Do you make people feel comfortable and welcome?

Are you from a 5* clinic or spa?

If so you could be working with a dedicated clinic team in the centre of London's West End.

JOB SUMMARY:

You will be greeting patients upon arrival at the office and coordinating their visit in an efficient and pleasant manner;and the first point of contact for patients calling by telephone.

EDUCATION AND EXPERIENCE:

1. Experience in a similar capacity clinic,health club or private practice assisting the public, ideally in a medical setting.

2. High school graduate.

ESSENTIAL SKILLS AND ABILITIES:

1. Face to face and phone skills.

2. Outstanding listening skills and ability to empathise with others.

3. Discretion in dealing with varied and difficult situations.

4. Promoting a positive attitude in all dealings with others, whether patients or staff members.

5. Exceptional personal organisational skills.

6. Attentive to detail.

RESPONSIBILITIES:

1. Meet & Greet: Greeting every patient warmly upon arrival, finding what they need and handing over care to other staff members as appropriate.

2. Confirmation of Patient Information: Confirming with each patient upon each visit that patient information on file with the business is accurate and up-to-date.

3. Monitoring of Waiting Room: Regularly checks patients in the waiting room to ensure each is comfortable provide them with a refreshment on arrival. Reassuring those patients subject to excessive waits and informs clinical staff of status as needed. Ensuring furnishings and magazines are orderly and clean.

4. Telephone Calls: Serving as primary individual responsible for answering telephone calls. Greeting each patient warmly, listening carefully, then directing the call appropriately.

5. Payments.: Taking payments for services provided by the clinical team. Running an ‘End of day’ till reconciliation and ensuring these are correct at the close of business.

6. Clerical Duties: Providing assistance in medical file preparation and maintenance, scheduling, data entry, and other tasks as required.

TO GET ON THE SHORTLIST:

Send your CV to mark@butlertaylor TODAY!

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